Business processes redesign

business processes REDESIGN
using digital innovation

Processes are THE critical differentiator when it comes to success. They are the lived truth – what companies do, as opposed to what they say; they are the place where business value is created. Effective and efficient processes generate amazing competitive advantages, while automation can boost them exponentially.

Whether your challenge resides in supply chain, financial and back-office processes or in sales and customer care, we can help you achieve the next performance leap.

Based on more than 20 years of experience in automation and digital transformation, our team has developed a great method to optimize business processes, by designing and implementing innovative, digital processes, with minimum organizational effort.

A 70% cost reduction or 50% revenue growth are example of targets that we feel comfortable with.

Axiobit Approach

To manage complex digital transformation and innovation in process design we have developed a proprietary methodology called the Methodology of Convergence, which is a multidisciplinary approach centered around creating significant performance leaps.

This phase uses various analysis methods to identify all relevant dimensions of the concept, the scope and objectives, as well as personas, values and requirements.

Naming and Framing method is also applied to identify relevant stakeholders and to capture the different perspectives on the problem and the actions required.

1. Business Objects Analysis

2. Business Model Design

The business model design defines among other the future processes, associated rules as well as trade-off mechanism. Visual consulting approach is used extensively.

We use a multidisciplinary set of graphical tools to capture needs and to describe the new concept, the user journeys and the applicable rules. This approach much friendlier for business users and able to increase their satisfaction up to 75%; as a result, the validation duration has decreased by more than 30%.

The Convergence phase applies tools and methods related to design thinking, innovation, BPM, UX, black-box theories and a few original constructs that lead to the building of an evolutionary prototype of the concept, which is then tested and validated.

The prototype approach not only accelerates the concept phase, but also reduces the change management costs by up to 30%, as it allows early detection of flaws (risks) and a timely familiarization with the future product by end users.