
“Business or Pleasure?” For Customers Always Choose Both
In Nikita Mikhalkov’s film “12” (a remake of Sidney Lumet’s well-known film “12 Angry Men”) there is a particular scene in which one of the
In Nikita Mikhalkov’s film “12” (a remake of Sidney Lumet’s well-known film “12 Angry Men”) there is a particular scene in which one of the
“Two roads diverged in a wood, and I —I took the one less traveled by,And that has made all the difference.” Robert Frost – The
Conventionally, digital business projects are limited to transposing the existent knowledge into a digital format, in order to get more transparency and some automated features. In many situations, this limited scope cannot create value; the solutions are not adapted to the dynamic reality and to business development needs. As a matter of fact, this is the hidden problem that causes significant failures within the digital business realm.
Man is the only creature who refuses to be what he is. Albert Camus It is unanimously agreed that digital transformation will be more significant
“In my view, aiming at simplicity and lucidity is a moral duty of all intellectuals; lack of clarity is a sin and pretentiousness is a crime.” Karl Popper
Experience has taught us that complex questions can be better answered by employing a multidisciplinary approach. It takes years of experience to achieve simplicity when solving complex problems, especially when you tackle the intricate world of retail operations.
HR represents 85% of the controllable costs in the retail store. Therefore, talking about performance means to include a discussion about human resources management. Today, under the threat of technology disruptors, “brick and mortar” retailers are turning to an …
Today, the entire consulting culture is based on the so-called “Know How.” This happens even if the “Know How” approach is arguably arrogant, false, inappropriate and it is often the most relevant source of failure. It has happened not only in business, but also in education…
Conventionally, digital business projects are limited to transposing the existent knowledge into a digital format in order to get more transparency and some automated features. In many situations this limited scope cannot create value. Therefore, it is a large amount of failure within the digital business realm. Statistics shows that more than 70% of the digital initiatives fail. Experience shows that more than 90% of the problems that are related to business analysis fail. The lack of a scope defined creates communication issues. Consequently, communication issues create inconsistencies.
Client onboarding is a full process, which users employ when they start their journey as a customer/client of a bank/financial institution. The onboarding experience can define the ongoing relationship the customer has with the organization.
In other words, this process is critical due to key variables such as client loyalty, experience, referrals, and profitability. The future of client onboarding depends on the quality of the involved company’s own onboarding practice and processes.