Managing risks related to environmental and safety liability
Integrating Assets, Providers and Clients
Define and manage: clients, assets, service catalogs, interventions (end-to-end)
Claim2Me is a white-label business model, which means the provider can apply its brand and set the desired security, quality and predictability standards.
Intervention requests may be launched by the client or signaled by the system, based on A.I. asset profiling. Tickets are then allocated with the help of a dispatcher or based on automated rules and monitored until closed.
For customers and specialists the solution is available as a mobile app only. The payments are operated by credit card.
Specialists are endorsed by the service provider and subject of customer scoring.
The platform ensures automated alerts and notifications, and actions may be triggered by the system or by a human dispatcher, depending on criticality.